TIPS FAQs


Find answers to commonly asked questions about TIPS.

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Can more than one person take a TIPS online course on the same computer at the same time?


Can multiple people use the same computer to take a TIPS online course?


How long does a TIPS online course take?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


How do I order online TIPS courses for multiple people?


What is a Drawdown Corporate Account?


How can I check an employee's Certification?


How much does classroom training cost and how long does a classroom session last?


What is a virtual TIPS session?


Is TIPS available and accepted in my area?


Why do I need to renew my Certification?


How can I review my Certification after taking the online course?


I just completed the course. When will I receive my certification card?


How do I become a certified TIPS Trainer?


How do I access my TIPS Training Portal?


How do I pre-register a TIPS session?


How do I renew my trainer certification?


How do I join the TIPS Reseller Program?


What are exam vouchers?


How long do I have to complete my TIPS course?


Do TIPS Pre-Paid Passport expire?


Why do I need to register again on the new GetTIPS.com website?


How do I register on the website?


I used to have multiple accounts under my name. Do they still exist on the new platform?


How do I redeem a passport that was provided to me?


How do I redeem an Exam Voucher?


How can I check exam results for TIPS Sessions I held/conducted after migration?


Will passport drawdowns continue to work?


How do I return to an online TIPS Course?


I had to leave the online course or exam before finishing, or my computer stopped working. What happens next?


What if I register for the wrong course?


How well do TIPS courses work on mobile devices?


Can multiple people take a TIPS online course on the same computer at the same time?


Can multiple people use the same computer to take a TIPS online course?


How long does a TIPS online course take?


What are the TIPS course System Requirements?


Upon launching the course, I receive the error message: "Your Course is Open in Another Window."


Is TIPS available and accepted in my area?


Why do I need to renew my Certification?


How can I review my Certification after taking the online course?


How can I see my online course completion certificate?


I just completed the course. When will I receive my certification card?


How long do I have to complete my TIPS course?


Do TIPS Pre-Paid Passport expire?


Why do I need to register again on the new GetTIPS.com website?


How do I register on the website?


I used to have multiple accounts under my name. Do they still exist on the new platform?


Where do I find my TIPS Card and/or TIPS Completion Certificate?


How do I redeem a passport that was provided to me?


How much does classroom training cost and how long does a classroom session last?


What is a virtual TIPS session?


How do I check my current TIPS status?


Is TIPS available and accepted in my area?


How do I return to an online TIPS Course?


I had to leave the online course or exam before finishing, or my computer stopped working. What happens next?


How long does a TIPS online course take?


What if I register for the wrong course?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


Upon launching the course, I receive the error message: "Your Course is Open in Another Window."


Why do I need to renew my Certification?


How can I review my Certification after taking the online course?


How can I see my online course completion certificate?


I just completed the course. When will I receive my certification card?


How do I become a certified TIPS Trainer?


How do I access my TIPS Training Portal?


What do I need for my first TIPS Session?


How do I pre-register a TIPS session?


How do I print the participant exams questions for classroom training session students?


How do I print the Session Sign-in Sheet?


Where can I get a new Session Register form?


Where do I send session materials for processing?


How do I renew my trainer certification?


How do I join the TIPS Reseller Program?


How do I train a virtual TIPS session?


What are exam vouchers?


How long do I have to complete my TIPS course?


Why do I need to register again on the new GetTIPS.com website?


How do I register on the website?


I used to have multiple accounts under my name. Do they still exist on the new platform?


Where do I find my TIPS Card and/or TIPS Completion Certificate?


How do I redeem an Exam Voucher?


How can I check exam results for TIPS Sessions I held/conducted after migration?


How can I check participation records for In-Person Sessions I held/conducted after migration?


For how long will I have to use multiple platforms?


How long do I have to complete my TIPS course?


Do TIPS Pre-Paid Passports expire?


Refund Policy


Privacy Policy


Terms & Conditions of Use


What if I register for the wrong course?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


Why do I need to renew my Certification?


Where do I find my TIPS Card and/or TIPS Completion Certificate?


How do I redeem an Exam Voucher?


I just completed the course. When will I receive my certification card?


Why do I need to renew my Certification?


I had to leave the online course or exam before finishing, or my computer stopped working. What happens next?


What if I register for the wrong course?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


How much does classroom training cost and how long does a classroom session last?


What is a virtual TIPS session?


Is TIPS available and accepted in my area?


How can I review my Certification after taking the online course?


How long do I have to complete my TIPS course?


Why do I need to register again on the new GetTIPS.com website?


How do I register on the website?


I used to have multiple accounts under my name. Do they still exist on the new platform?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


How can I check an employee's Certification?


Why do I need to renew my Certification?


How can I review my Certification after taking the online course?


I just completed the course. When will I receive my certification card?


How long do I have to complete my TIPS course?


Where do I find my TIPS Card and/or TIPS Completion Certificate?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


I just completed the course. When will I receive my certification card?


How long do I have to complete my TIPS course?


Why do I need to register again on the new GetTIPS.com website?


How do I register on the website?


I used to have multiple accounts under my name. Do they still exist on the new platform?


Where do I find my TIPS Card and/or TIPS Completion Certificate?


How do I redeem a passport that was provided to me?


How do I redeem an Exam Voucher?


How can I check exam results for TIPS Sessions I held/conducted after migration?


How can I check participation records for In-Person Sessions I held/conducted after migration?


For how long will I have to use multiple platforms?


Will passport drawdowns continue to work?


Can multiple people take a TIPS online course on the same computer at the same time?


Can multiple people use the same computer to take a TIPS online course?


How do I return to an online TIPS Course?


I had to leave the online course or exam before finishing, or my computer stopped working. What happens next?


How long does a TIPS online course take?


What if I register for the wrong course?


What are the TIPS course System Requirements?


How well do TIPS courses work on mobile devices?


Upon launching the course, I receive the error message: "Your Course is Open in Another Window."


How long do I have to complete my TIPS course?


For how long will I have to use multiple platforms?


Will passport drawdowns continue to work?