MAILING ADDRESS
Health Communications, Inc.
1501 Wilson Blvd., Suite 500
Arlington, VA 22209
CONTACT US
Phone: 800-GET-TIPS or 800-438-8477
Fax: 703-524-1487
Office Hours: M-F 8:30 a.m. - 5:15 p.m. ET
Email us
CUSTOMER SUPPORT HOURS
Customer & Technical Support Hours:
M-F 8:30 a.m. - 1:00 a.m. ET
Sat-Sun 10:00 a.m. - 6:00 p.m. ET
ACCOUNT MANAGERS
TIPS Trainers, certified participants, and prospective customers are encouraged to reach out to their dedicated Account Manager by calling 800-438-8477. Use the chart below to identify your Account Manager.
| Region | Name | Extension | Services |
|---|---|---|---|
| Alabama, Arizona, Colorado, Connecticut, Montana, New Jersey, New York, Oregon, Texas, Washington, Africa, Asia, and the Middle East | Lindsey Finch | 396 | Sales and support |
| Alaska, Florida, Idaho, Indiana, Missouri, Minnesota, New Hampshire, Nevada, North Carolina, Ohio, South Carolina, South Dakota, Tenne | Carlos Palacios | 309 | Sales and support |
| California, Georgia, Illinois, Louisiana, Mississippi, New Mexico, Oklahoma, Rhode Island, West Virginia, and Wisconsin | Kerstin Kapture | 398 | Sales and support |
| Delaware, District of Columbia, Iowa, Kansas, Kentucky, Nebraska, Maryland, Michigan, North Dakota, Pennsylvania, Virginia, Wyoming, and Europe | Jean Bignell | 315 | Sales and support |
| Arkansas, Hawaii, Maine, Massachusetts, Utah, Vermont, and Canada | Laundra Craig | 336 | Workshop scheduling, sales, and support |
OTHER KEY STAFF MEMBERS
| Position | Name | Extension | Services |
|---|---|---|---|
| Marketing Assistant | Nathaly Aguilar | 342 | Certification Manager, training portal |
| Master Trainer | Richard Bowden | 571-235-4628 | Program content, training techniques |
| Government Relations Manager | Nicole Blossé | 390 | State laws and regulations |
| President/CEO | Adam Chafetz | 325 | Unresolved issues |
| Vice President, Sales and Marketing | Trevor Estelle | 357 | Sales, workshops, marketing, and corporate clients |
| After Hours Support Representative | John Hartman | 395 | Website problems, technical/computer requests, eTIPS technical issues |
| Purchasing and Facilities Manager | Donald Miller | 344 | Shipping issues |
| Master Trainer | Larry Moore | 814-360-9602 | Program content, training techniques |
| Technical Support Representative | Nick Newcott | 314 | Website problems, technical/computer requests, eTIPS technical issues |
| Accountant | Hanan Phelps | 339 | Accounts receivable |
| Executive Assistant | Beth Sabik | 399 | Sales and marketing support |
| After Hours Support Representative | Maria Salazar | 394 | Website problems, technical/computer requests, eTIPS technical issues |